Privacy Policy

SYSIA Solutions ("we", "our", "us") is committed to protecting the privacy of its users. This privacy policy describes the types of personal information we collect, how we use it, and the measures we take to protect it.

By using our website sysiasolutions.com, you agree to the practices described in this policy. We invite you to read it carefully.

The person responsible for the protection of personal information at SYSIA Solutions can be reached at the following contact details:

We may collect the following types of information:

The information collected is used for the following purposes:

• Respond to your information or demonstration requests
• Improve the content and performance of our website
• Analyze browsing trends to optimize the user experience
• Send you commercial communications (only with your consent)
• Comply with our legal and regulatory obligations

Our site uses cookies and similar technologies to enhance your experience. These trackers are only activated after your explicit consent, in compliance with Quebec's Law 25.

For more details, see our Cookie Policy.

We never sell your personal information. However, we may share it in the following situations:

• Hosting and infrastructure providers (Vercel, Azure) for the technical operation of the site
• Analytics services (Google Analytics) to understand site usage, subject to your consent
• Competent authorities when required by law

Your data is never sold, rented, or exchanged to third parties for commercial purposes.

We retain your personal information only for as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is retained for a maximum period of 24 months after the last exchange. Anonymized browsing data is retained for 26 months.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. Our site uses HTTPS protocol to encrypt communications. Data is hosted in Canada on certified infrastructure.

In accordance with Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25), you have the following rights:

• Right of access: view the personal information we hold about you
• Right of rectification: correct inaccurate or incomplete information
• Right to erasure: request the deletion of your personal information
• Right to withdraw consent: withdraw your consent at any time for non-essential cookies
• Right to file a complaint: file a complaint with the Commission d'accès à l'information du Québec

To exercise your rights, please contact us at info@sysiasolutions.com.

SYSIA Solutions complies with Quebec's Act to Modernize Legislative Provisions Regarding the Protection of Personal Information (Law 25). We have implemented explicit consent mechanisms for the collection of non-essential data, a registry of processing activities, and security measures proportional to the sensitivity of the information.

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to check this page regularly.

For any questions regarding this privacy policy or the management of your personal data, please contact us: